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Even by the warp-speed standards of the Internet age, demand for Web access at hotels is growing rapidly and hotel owners are attempting to respond. About 40% of guests use in-room Internet. That growth rate far outpaces those for airports, cafes or retail stores. As a result, more hotels are plugging in the wires and equipment to make the Internet connection work better and faster, particularly the Wi-Fi networks that let guests use the laptop in the comfort of their bed. Joe Simone, President of Del Mar Hotels, explains how vital it is for hotels to have broadband for their customers.
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